Privacy policy

CARE Counseling Services – Privacy Policy
Last Updated: February 2026

CARE Counseling Services (“CARE,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.carenh.com (“Site”), interact with our advertisements, or submit information through online forms.By using our Site or submitting information through our digital platforms, you agree to the terms of this Policy.

1. Information We Collect
A. Information You Voluntarily Provide
We may collect personal information when you:
Submit a contact form
Request an appointment
Download materials
Subscribe to emails
Interact with advertisements

This may include:
Name
Email address
Phone number
General inquiry details

Please do not include sensitive medical or mental health information in website or advertising forms.

B. Automatically Collected Information
When you visit our Site, we may collect:
IP address
Browser type
Device type
Pages viewed
Time spent on pages
Referring website

We may use cookies, tracking pixels, and analytics tools such as Google Analytics and Meta Pixel.
You may disable cookies in your browser settings.

2. HIPAA Notice
Information submitted through our public website, advertising forms, or social media platforms is not considered Protected Health Information (PHI) under HIPAA.
Clinical records and therapy-related information are maintained separately in secure, HIPAA-compliant systems and are governed by our Notice of Privacy Practices provided to clients.

3. How We Use Information
We use collected information to:
Respond to inquiries
Schedule or coordinate services
Match individuals with appropriate services
Improve website functionality
Measure advertising effectiveness
Provide relevant marketing content

We process information based on:
Your consent
Legitimate business interests
Contractual necessity
Legal obligations

We do not sell or rent personal information.

4. Advertising & Third-Party Tools

We use third-party advertising platforms including:
Google Ads
Facebook/Instagram (Meta)
Analytics providers

These platforms may use cookies and tracking technologies to display advertisements based on your browsing behavior.

You may manage ad preferences through:
Google Ads Settings
Facebook Ad Preferences
Digital Advertising Alliance Opt-Out

CARE does not control third-party privacy practices.

5. Data Retention

We retain website and inquiry data only as long as necessary to:
Respond to inquiries
Maintain business records
Comply with legal obligations

6. Communications & Opt-Out
If you provide your contact information, you consent to be contacted by CARE via phone or email.
You may:
Unsubscribe from marketing emails at any time
Request removal from future communications
Standard message and data rates may apply if SMS messaging is used.

7. Children’s Privacy
Our Site is not intended for individuals under age 18. We do not knowingly collect personal information from minors without parental involvement.

8. Your Privacy RightsYou may request to:
Access personal data we hold about you
Correct inaccurate information
Request deletion of your data (subject to legal limitations)
Opt out of future marketing communications

To make a request, contact:
CARE Counseling Services
70 Stark St
Manchester, NH 03101
603-270-9181
therapy@carenh.com

9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information. However, no electronic transmission is guaranteed to be 100% secure.

10. Website Disclaimer
The information provided on this Site is for informational purposes only and does not constitute medical or mental health advice. Viewing this website does not create a therapist-client relationship.

11. Updates
We may update this Privacy Policy periodically.
Continued use of the Site constitutes acceptance of updates.